Terms of Service

You may read, print and share the pages of this site. You may not copy its code, design or written content for use in another project, scrape it at scale, or attempt to interfere with how it runs.

The enquiry form is for genuine enquiries. Using it to send advertising, bulk messages or anything unlawful is a misuse of it.

Everything here — text, layout, design, code and marks — belongs to us or to the clients whose work is shown, and is published with their permission. Nothing on this site grants you a licence to reuse it.

Case studies describe specific projects. Nothing in them is a promise that any other project will achieve a similar outcome.

We keep this site accurate and available, but we do not warrant that it will be uninterrupted or error-free, and we are not liable for loss arising from your use of it or your reliance on anything published here. Nothing on this page limits liability that cannot be limited under Malaysian law.

Links to other sites are for convenience. We are not responsible for what is on them.

An enquiry is not a contract, and neither is a price range given in conversation. Work begins when you accept a written proposal setting out scope, fee, schedule and payment terms, and the deposit for it is received.

Anything outside the scope in that proposal is a change, quoted separately before it is done. We will not do extra work and invoice for it afterwards.

Project fees are staged, beginning with a non-refundable deposit that reserves the studio time. Retainers are billed monthly in advance. Invoices are payable within the period stated on them.

All engagements are contracted with and payable to Multixers Technology — the name on the invoice will be that one, not the brand.

We may pause work on an overdue account. Where work is paused, the schedule moves by at least the length of the pause; a project is rarely picked up on the same day it stopped.

Content, feedback, approvals and access, within the timescales the proposal sets out, from one person empowered to decide. Most projects that run late run late here, which is why it is written down.

You confirm that anything you give us to publish — text, images, logos, data — is yours to use. We rely on that, and cannot check it for you.

Where material delay is caused on your side, we may re-schedule the remaining work to the next available slot and invoice for the stage completed.

On final payment, the design and the custom code we wrote for your project are yours, along with the domain and the accounts. We hand over what we hold. Nothing is retained as leverage.

Two things stay with us: third-party components, fonts and services remain under their own licences, which you continue to hold directly; and the studio’s own tooling and internal libraries stay ours, licensed to you for use in the delivered work.

Unless you ask us not to, we may show the work and name you as a client. We publish nothing beyond that — no screenshots, figures or detail — without your written permission.

Retainers may be cancelled by either side with one month’s notice, effective at the end of a billing period. Project work may be ended in writing; you pay for the stages completed and the work to that point is handed over.

Our liability in connection with an engagement is limited to the fees paid for it. We are not liable for indirect or consequential loss, including lost profit or lost business.

These terms are governed by the laws of Malaysia and the courts of Malaysia have exclusive jurisdiction. How we handle personal data is set out in our Privacy Policy.